WHERE ARE YOU BASED?
We're happily based in Miami, Florida USA
HOW DOES SHIPPING WORK?
Home And Gadget partners with both local and global merchants and artisans in order to provide you the best prices and the most interesting products. This means that some items may ship from global areas such as Thailand, Tibet, China, India, etc. via our partnership with USPS.
Many of our Items ship directly from our partners in these countries. Therefore your item may take 7-17 days to arrive. Please do not panic if it does not show up immediately, it's on its way. When your order ships, you will have receive a Shipping Confirmation email from firstname.lastname@example.org with your tracking number in it.
We offer international shipping options too - no matter where you are, you can buy from us!
THE TRACKING NUMBER FOR MY ORDER STOPPED UPDATING, WHAT HAPPENED?
If you're buying from outside of the U.S. (particularly in Canada), your country's customs department may decide to hold your items at the border temporarily, often without explanation!
Note: Canada's customs department takes a particularly long time to resolve these holds. This is relatively rare, but if your order is held up in customs, we suggest calling your country's customs department directly and ask that they release your items immediately.
Note: if for some reason your order is never released by customs, we'll send you a replacement!
WHAT IF I NEED TO RETURN SOMETHING?
No worries! contact us right away and we'll help guide you through the process.
HOW DO WE CONTACT YOU WITH PRESS INQUIRIES?
Send us an email to email@example.com
and we'll get back to you as soon as we can.